AEG Client Care Matrix

Acquisitions & Contract		Eloquent Books Acquisitions/ Pre-Contract Contracts & Payments		Strategic Book Publishing Acquisitions/ Pre-Contract Contracts & Payments		SBM Strategic Book Marketing Social Media Author Video Trailer Author Websites Marketing Manager Other Authors' Edge Author News Kindle Information EBook Info.		Miscellaneous Kindle Information EBook Info.
Pre-Production		Initial Manuscript Review Editing Department Press Releases		Initial Manuscript Review Editing Department Press Releases
Production Through Proofing		Text Preparation Cover Preparation Art & Illustrations		Text Preparation Cover Preparation Art & Illustrations
		When Will My Book Be Ready?		When Will My Book Be Ready?
		Galley Proofing Initial Copy		Galley Proofing Initial Copy
Release Date
Marketing & Sales		Author Orders - First Orders Copyright Filing Reviews & Contests Royalty Payments Marketing Manager Channel Manager Amazon Barnes & Noble Bookstores Other		Author Orders - First Orders Copyright Filing Reviews & Contests Royalty Payments Marketing Manager Channel Manager Amazon Barnes & Noble Bookstores Other
Other & Admin		Red Flag / Problems Administration Other		Red Flag / Problems Administration Other

Corporate

Bookkeeping

Payroll

Employment

Administration

Management

Legal

Webmaster

Other